Homestay Guest Message Templates

How to use the free Homestay Guest Message Templates

1. Fill in your details in the fields above – hotel name, dates and the other details you need.
2. Tap the button to create the document instantly. Edit any field and generate again.
3. Copy, print or save the result and use it in your daily or monthly review.

This Homestay Guest Message Templates runs fully in your browser on mobile or desktop – no sign-up and nothing is uploaded. Free homestay guest message templates. Get 10 ready WhatsApp messages from booking thank you to review request and checkout, each with its own Copy button.

Ten messages that cover the whole stay

Small hosts often answer the same questions again and again: what time is check-in, how do I get there, what is the Wi-Fi password. Writing each reply from scratch on a busy day leads to short, rushed messages and forgotten details. A set of ready templates, filled with your property name, timings and Wi-Fi, lets you reply in seconds and sound consistent and professional every time.

The messages and when to send them

1. Booking thank you: right after the booking is confirmed.
2. Pre-arrival: one or two days before, asking for arrival time and guest count.
3. Directions: with the pre-arrival message or on the morning of arrival.
4. Welcome: soon after check-in, with Wi-Fi and check-out time.
5. Mid-stay check: on the first evening or second morning of longer stays.
6. Check-out reminder: the evening before departure.
7. Thank you and review request: a few hours after check-out.
8. Late check-out offer: on the morning of departure when the room is free.
9. Return-guest offer: a few weeks or months later, before the next season.
10. Cancellation confirmation: when a guest cancels.

Tips for better guest messages

• Personalise the first line. Replace [Guest name] every time; a name makes even a template feel personal.
• Keep it short on WhatsApp. Guests read on the phone, often while travelling.
• Match the guest. The Hinglish tone suits many domestic families; the professional tone suits corporate and foreign guests.
• Ask for reviews politely, once. Repeated reminders annoy guests. The review request message generator has more variations.
• Do not promise refunds you cannot give. The cancellation message refers to your policy and the platform; refund rules differ between platforms and between your own direct bookings.

Follow platform messaging rules

Booking platforms usually want guests and hosts to communicate through their own messaging system, and may restrict sharing phone numbers, outside links or offers that move a booking off the platform. Check each platform's current rules before you send a return-guest offer or a review link to a guest who booked through it. For guests who booked directly, you can use all ten freely. For the arrival message itself, the pre-arrival checklist helps you make sure the home is ready before you send it.

Frequently asked questions