Guest Feedback Form Generator
Create a printable A4 guest feedback form with the sections you choose, a rating scale with tick boxes, a recommend (NPS) question and comment lines.
How to use the free Guest Feedback Form Generator
- Fill in your details in the fields above – hotel name, dates and the other details you need.
- Tap the button to create the document instantly. Edit any field and generate again.
- Copy, print or save the result and use it in your daily or monthly review.
This Guest Feedback Form Generator runs fully in your browser on mobile or desktop – no sign-up and nothing is uploaded. Free hotel guest feedback form generator. Create a printable A4 feedback form with tick boxes, rating scale, NPS question and comments. Word or PDF.
Why collect guest feedback on paper
Online reviews tell you what guests say in public — often after it is too late to fix anything. A short in-house feedback form catches problems while the guest is still with you, shows guests you care, and gives you a steady record of what is working by department. This free generator creates a clean, printable A4 form with tick boxes, comment lines and guest details. Choose the sections and rating scale that suit your property.
How to design a form guests will fill
- Keep it short. Two minutes is the limit for most guests. Remove sections that do not apply to you, such as food if you do not serve meals.
- Use one scale. Words (Excellent to Poor) are quicker for leisure guests; numbers (1 to 5) are easier to average in a spreadsheet.
- Add one open question. "What can we improve?" often gives the most useful answers.
- Ask the recommend question (NPS). The share of guests scoring 9–10 minus the share scoring 0–6 gives your Net Promoter Score, a simple loyalty measure you can track monthly.
When and how to hand it out
- Place it in the room on the second night for longer stays, or hand it over at check-out.
- Offer a pen and a box at reception so it can be dropped in privately.
- For guests who score you highly, show them your Google review QR card — create one with the Google review QR code generator. Ask every guest equally; do not offer rewards for reviews.
Turn feedback into action
Enter the scores weekly in a simple sheet, look at the lowest-rated questions and fix one thing at a time. Share the good comments with the team — it lifts morale. For negative online reviews, use the review reply generator to respond professionally.
Frequently asked questions
What questions should a hotel feedback form include?
Cover check-in, room comfort, cleanliness, food, staff, value for money and location, add an overall rating, a would-you-recommend question and space for comments.
What is NPS in a hotel feedback form?
Net Promoter Score asks guests how likely they are to recommend you from 0 to 10. NPS equals the percentage of 9 and 10 scores minus the percentage of 0 to 6 scores.
Can I edit the questions?
Yes. Choose the sections and add your own question here, or download the Word file and change any wording before printing.
Want a revenue expert to check your numbers?
Get a free OTA, pricing and reputation audit from Revgrow360 — no obligation.